- Cover all three bullet points and make each one easy to spot; missing a single point caps your score no matter how clean the English is.
- Spend your words on the body, not the wrapper: a long 'Dear/Best regards' frame earns nothing the rubric measures.
- Invent specific names, dates, and reasons freely; the scorer rewards concrete detail and never checks whether it is true.
- Match your tone to the recipient and keep it steady: contractions are fine for a classmate, wrong for a stiff request to a dean.
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Write an Email
TOEFL 2026 Writing Task - 7 minutes
7:00
Time Remaining
Email Task
Write an email to Student Accounts Office
Scenario:
You checked your student account online and noticed that you were charged twice for the student health insurance fee. Your account shows two identical charges of $450 posted on the same day. You only enrolled in the health plan once and should not have been charged twice.
In your email, do the following:
- Clearly explain the billing error with specific charge amounts and dates
- Request that one of the duplicate charges be removed from your account
- Ask for confirmation once the correction has been made and a refund is processed
Write as much as you can and in complete sentences.
Your Email
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Start typing to begin. You have 7 minutes to complete your email.